Help Center

Please use the below form. You can also email us at yqwindowfashion@gmail.com.

Contact Us

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

Contact Us About us

Shopping Information

What products does Yunqiao offer?

How do I choose the right window covering for my space?

Can I customize the size of the blinds or shutters?

How do I measure my windows correctly?

How long does it take to process an order?

Payment Information

What payment methods do you accept?

Is my payment information secure?

When will my payment be charged?

Can I modify or cancel my order after payment?

Order & Returns

What is your return policy?

Can I return custom-made products?

What should I do if my order arrives damaged?

How long does it take to process a refund?

How can I contact customer support?